Minimal Fluctuation in Renter Satisfaction
Following the trend of the past two years, minimal change occurred in national resident satisfaction at the end of 2016. In the fourth quarter, 76.7% of apartment renters rated their overall satisfaction as "good" or "excellent" for the 12‐month period ending Dec. 31, 2016, just 0.1% below Q3 and equivalent to the satisfaction rate measured at the end of 2015, according to Kingsley Associates' latest survey. When...